City Services & Finance
City Services and Finance is one of the most important performance areas for the City of Germantown, directly affecting the success of each department and the eight other key performance areas. Focusing on strong, community-driven strategic planning built on a culture of “Excellence, Every Day” City staff deliver services in a fiscally-responsible, efficiency-driven manner focusing on continuous improvement to ensure customer expectations are met.
Action Plans
Timeline: Ongoing
- Reduce dependency of Special Revenue Funds on the General Fund
- Reduce dependency of Enterprise Funds on the General Fund
Key Performance Indicators
Action Plans
- Establish a comprehensive Infrastructure Replacement Program including updated polices and criteria for prioritization
Key Performance Indicators
Action Plans
- Reinforce adopted financial policies and monitor pension plan market performance along with any plan amendments
Key Performance Indicators
Action Plans
Timeline: Ongoing
- Understand customer requirements for all City operations and integrate within the performance management system
- Align departmental business plans with strategic plan
- Review and update the City's Strategic Plan every five years
Timeline: 3 to 5 years
- Review and update the City's Strategic Plan every five years
Key Performance Indicators
Action Plans
Timeline: 1 to 2 years
- The City budget effectively aligns with high-priority areas
WWW.GERMANTOWN-TN.GOV
1930 SOUTH GERMANTOWN ROAD
GERMANTOWN, TN 38138 | (901) 757-7200
©2016 THE CITY OF GERMANTOWN. ALL RIGHTS RESERVED.
WWW.GERMANTOWN-TN.GOV
1930 SOUTH GERMANTOWN ROAD
GERMANTOWN, TN 38138 | (901) 757-7200
©2016 THE CITY OF GERMANTOWN. ALL RIGHTS RESERVED.