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quality_of_life_iconThe community is engaged through top-quality inclusive recreation, cultural arts, entertainment and life-long learning opportunities.

Arts, culture, recreation and life-long learning are part of the fabric of everyday life in Germantown. Year-round programs and events are provided for residents to enjoy in a variety of ways. In an effort to maintain service excellence and provide exceptional services responsive to citizens’ needs, continuous improvement will be made to offer a wide range of unique recreational, leisure and cultural programs available to all residents.

No Information Satisfaction with Recreation and Cultural Arts Programs and Services

Description:

Provide year-round programs and events for residents to enjoy in a variety of ways.

 
Analysis:

The Department continues to use feedback of surveys to help determine programming decisions and measure overall customer service satisfaction. Twelve programs were surveyed this quarter and achieved a combined customer service satisfaction rate of 93%. These included the pickleball tournaments, Camp G'town, Small Fry Triathlon, environmental education classes and REACH Before/Afterschool.

 
Impact:
The city has a moderate impact on this measure.

No Information Participation in Recreation and Cultural Arts Programs

Description:

Engage the community through top-quality inclusive recreation, cultural arts, entertainment and life-long learning opportunities.

 
Analysis:

Program participation totaling 5,594 is below the planned target for this quarter. This is due to the cancellation of the July Fourth fireworks show as a result of inclement weather.

Programs this quarter included various special events, special recreation, 50+ programs, Before/After School, community enrichment classes, Camp G'town, community garden, sports, and environmental education classes.

 
Impact:
The cIty has a moderate impact on this measure.

No Information Percent Increase in Quality of Life Social Media Engagement

Description:
 
Analysis:
 
Impact:
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WWW.GERMANTOWN-TN.GOV
1930 SOUTH GERMANTOWN ROAD
GERMANTOWN, TN 38138 | (901) 757-7200
 
©2016 THE CITY OF GERMANTOWN. ALL RIGHTS RESERVED.

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WWW.GERMANTOWN-TN.GOV
1930 SOUTH GERMANTOWN ROAD
GERMANTOWN, TN 38138 | (901) 757-7200
 
©2016 THE CITY OF GERMANTOWN. ALL RIGHTS RESERVED.