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public_safety_iconGermantown is the safest city in Tennessee.

The effectiveness of police service is driven by the ability to recruit and retain top-quality talent. Community education, outreach and engagement allow for an ongoing customer feedback loop to ensure the department identifies and achieves customer service requirements. High-visibility, proactive policing strategies, quick response times, a highly trained and engaged workforce, best-practice approaches to policing, and strong leadership all combine to achieve this objective. As a result, community trust and support are strengthened. These efforts are reflected in the City’s low crime index.

Below Plan Lowest crime rate among comparable cities in Tennessee

 

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Description

The City collects UCR Part I crime data (violent and property crimes). The City's crime index is determined using census data and the FBI uniform crime reporting data. This measure is reported on a quarterly basis and tracked on a weekly basis. The reported annual crime rate is based on the calendar year.

 

Analysis

In Q2-FY25, Germantown's crime index rose to 15.58, surpassing the target of 14 and showing an increase from 12.68 in Q1-FY25. However, the Q2 index remains consistent with the same period in 2024. The increase in the crime index is largely attributed to a rise in aggravated assaults (21, up from 11 in Q1) and theft offenses (117, up from 108 in Q1). While the current crime rate is below plan, previous quarters show a consistent upward trend. The increase in theft offenses is primarily due to a rise in shoplifting and all other larceny, which is driven by holiday-related residential package thefts. Despite the uptick in shoplifting, the department has successfully cleared over half of the cases, achieving a 56% clearance rate during Q2 for these offenses.

 

Impact

The City has high impact on this measure.

Caution Satisfaction with Police services

Description

Percent of respondents indicating somewhat satisfied/very satisfied with police services based on the City's annual community survey.

 

Analysis

The City continues to achieve a high score in satisfaction with residents for police services. In fiscal year 2024, police services achieved a 84% satisfaction score.  The department has set 90% as a level to institute a directed survey to a significant population of the City to determine opportunities for improvement.

*The City did not administer a Community Survey in FY19, FY20, FY21, or FY22.

 

Impact

The City has high impact on this measure.

On Target Satisfaction with safety while walking alone

Description

Percent of respondents indicating somewhat satisfied/very satisfied with "my level of safety when walking alone in my neighborhood at any time of the day or night" on the City's annual community survey.

 

Analysis

In the latest citizen survey, 88% of the respondents feel safe while walking alone at night. A score of less than 80% prompts the department to revisit directed and high visibility patrols.

*The City did not administer a Community Survey in FY19, FY20, FY21, or FY22.

 

Impact

The City has a high impact on this measure.

On Target Satisfaction with safety in comparison to other cities

Description

Percent of respondents indicating somewhat satisfied/very satisfied with "safety of Germantown in comparison to other cities" based on the City's annual community survey.

 

Analysis

Germantown crime index remains one of the lowest in the region. According to the 2024 Community Survey, 96 percent of survey respondents feel that Germantown is safer than other cities.  If our citizen's satisfaction were to fall below 90% we would enhance our public information campaign through social media and community outreach. The effort would educate our citizens on the success rate of the department in relation to those agencies around us.

* The City did not administer a Community Survey in FY19, FY20, FY21 and FY22. A community survey will be conducted during the 2nd quarter of FY25.

 

 

Impact

The City has a high impact on this measure.

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WWW.GERMANTOWN-TN.GOV
1930 SOUTH GERMANTOWN ROAD
GERMANTOWN, TN 38138 | (901) 757-7200
 
©2016 THE CITY OF GERMANTOWN. ALL RIGHTS RESERVED.

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WWW.GERMANTOWN-TN.GOV
1930 SOUTH GERMANTOWN ROAD
GERMANTOWN, TN 38138 | (901) 757-7200
 
©2016 THE CITY OF GERMANTOWN. ALL RIGHTS RESERVED.