A City-wide technological infrastructure supports and sustains individual, educational, government and business demands.
Germantown requires a dependable, state-of-the-art and robust technology infrastructure throughout the City. This includes cellular service, wireless, Internet connectivity, radio, television and telephone service. City ordinances adapt to changing technology while keeping with the traditions citizens expect. The City creates an environment that attracts technology options for the community and explores strategic technological partnerships. Technology also supports and enhances public safety initiatives such as FirstNet, which will bring 21st century technology to first responders.
Description
Reliable and fast Internet service is important for citizens that work, learn, and play from their residence. The City will keep current ordinances and policies that create an environment where Internet Services Providers can provide the best possible service to residents. This measure shows the percent of respondents indicating somewhat satisfied or very satisfied with the availability, speed, and reliability of their residential internet services on the City’s annual community survey.
Analysis
Results from the 2023 Community Survey show a 59% satisfaction rate for internet services. This is a slight increase from the 53% satisfaction rate in 2018.
Impact
The City has minimal impact on this measure.
Description
Cellular phones have become an integral tool in people's lives. Because they now provide critical services such as weather warnings and access to 911 emergency lines, excellent coverage, speed, and reliability is important. The City will keep current ordinances and policies that create an environment where Wireless Carriers can provide the best possible service to residents. This measure shows the percent of respondents indicating somewhat satisfied or very satisfied with the coverage, speed, and reliability of their wireless service on the City’s annual community survey.
Analysis
Results from the 2023 Community Survey show a 50% satisfaction rate for wireless services. This is a slight increase from the 47% satisfaction rate in 2018.
Impact
The City has a minimal impact on this measure.
Description
Reliable and fast Internet service is important for businesses that serve the community. The City will have ordinances and policies that create an environment where Internet Services Providers can provide the best possible service to businesses. This measure shows the percent of respondents indicating somewhat satisfied or very satisfied with the availability, speed, and reliability of their business internet service on the City’s business survey.
Analysis
No Business Survey was conducted in 2023.
Impact
The City has minimal impact on this measure.
Description
Cellular phones have become an integral tool in the business community. Because they now provide critical services such as weather warnings and access to 911 emergency lines, excellent coverage, speed, and reliability is important. The City will keep current ordinances and policies that create an environment where Wireless Carriers can provide the best possible service to the business community. This measure shows the percent of respondents indicating somewhat satisfied or very satisfied with the coverage, speed, and reliability of their wireless service on the City’s business survey.
Analysis
No Business Survey was conducted in 2023.
Impact
The City has minimal impact on this measure.
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1930 SOUTH GERMANTOWN ROAD
GERMANTOWN, TN 38138 | (901) 757-7200
©2016 THE CITY OF GERMANTOWN. ALL RIGHTS RESERVED.
WWW.GERMANTOWN-TN.GOV
1930 SOUTH GERMANTOWN ROAD
GERMANTOWN, TN 38138 | (901) 757-7200
©2016 THE CITY OF GERMANTOWN. ALL RIGHTS RESERVED.