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public_safety_iconGermantown is the safest city in Tennessee.

The effectiveness of police service is driven by the ability to recruit and retain top-quality talent. Community education, outreach and engagement allow for an ongoing customer feedback loop to ensure the department identifies and achieves customer service requirements. High-visibility, proactive policing strategies, quick response times, a highly trained and engaged workforce, best-practice approaches to policing, and strong leadership all combine to achieve this objective. As a result, community trust and support are strengthened. These efforts are reflected in the City’s low crime index.

Below Plan Lowest crime rate among comparable cities in Tennessee

 

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Description

The City collects UCR Part I crime data (violent and property crimes). The City's crime index is determined using census data and the FBI uniform crime reporting data. This measure is reported on a quarterly basis and tracked on a weekly basis. The reported annual crime rate is based on the calendar year.

 

Analysis

Motor Vehicle Theft, Theft from Motor Vehicle, and Shoplifting offenses continue to be primary focus areas that are currently contributing to our crime rate index.  We saw a slight increase in Shoplifting and Theft from Motor Vehicle over quarter one which is common trend this time of year.  Most notably, Motor Vehicle Theft reports dropped 55% as compared to the same quarter last year.

We will continue to pursue innovative methods to deter these crimes that includes collaboration with business partners and property owners where the majority of these property crimes occur.  Additional investigative resources obtained through grant funding will aide detectives and SET officers in the prevention and investigation of these crimes.  

Burglaries remain low compared to previous years and we saw an increase in Aggravated Assaults this quarter over quarter one, however, 64% of these cases have resulted in an arrest or exceptional clearance.

Violent crime offenses continue to be low as a result of our commitment to high visibility, proactive patrol, and community education, and vigorous investigation.

 

Impact

The City has high impact on this measure.

On Target Satisfaction with Police services

Description

Percent of respondents indicating somewhat satisfied/very satisfied with police services based on the City's annual community survey.

 

Analysis

The City continues to achieve a high score in satisfaction with residents for police services. In fiscal year 2023, police services achieved a 93% satisfaction score, which is up from the 91% satisfaction score in fiscal year 2018.  The department has set 90% as a level to institute a directed survey to a significant population of the City to determine opportunities for improvement.

*The City did not administer a Community Survey in FY19, FY20, FY21, or FY22.

 

Impact

The City has high impact on this measure.

Caution Satisfaction with safety while walking alone

Description

Percent of respondents indicating somewhat satisfied/very satisfied with "my level of safety when walking alone in my neighborhood at any time of the day or night" on the City's annual community survey.

 

Analysis

In the latest citizen survey, 80% of the respondents feel safe while walking alone at night. A score of less than 80% prompts the department to revisit directed and high visibility patrols.

*The City did not administer a Community Survey in FY19, FY20, FY21, or FY22.

 

Impact

The City has a high impact on this measure.

On Target Satisfaction with safety in comparison to other cities

Description

Percent of respondents indicating somewhat satisfied/very satisfied with "safety of Germantown in comparison to other cities" based on the City's annual community survey.

 

Analysis

Germantown crime index remains the lowest in the region. If our citizen's satisfaction were to fall below 90% we would enhance our public information campaign through social media and community outreach. The effort would educate our citizens on the success rate of the department in relation to those agencies around us.

*The City did not administer a Community Survey in FY19, FY20, FY21, or FY22.


 

Impact

The City has a high impact on this measure.

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WWW.GERMANTOWN-TN.GOV
1930 SOUTH GERMANTOWN ROAD
GERMANTOWN, TN 38138 | (901) 757-7200
 
©2016 THE CITY OF GERMANTOWN. ALL RIGHTS RESERVED.

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WWW.GERMANTOWN-TN.GOV
1930 SOUTH GERMANTOWN ROAD
GERMANTOWN, TN 38138 | (901) 757-7200
 
©2016 THE CITY OF GERMANTOWN. ALL RIGHTS RESERVED.